Returns

Returns Request

Returns Information

If you wish to return an item under our returns policy, please read through the Returns Policy terms & conditions. If you have an eligible item that meets the refund criteria for return, please fill out the form on this page to request a refund.

PLEASE NOTE: Only items that are sold in ‘BRAND NEW (BN)’ condition are subject to a refund under our Returns Policy. As such, we cannot exchange or replace any item that does not fully meet that criteria. This includes any and all items purchased with following condition gradings:

  • All AS NEW condition graded items

  • All FANTASTIC (F) condition graded items

  • All VERY GOOD (VG) condition graded items

  • All GOOD (G) condition graded items

  • All A BIT BATTERED BUT CHARMINGLY SO (BB) condition graded items

  • All REALLY NOT THAT BAD CONSIDERING HOW OLD IT IS (RNTBCHOII) condition graded items